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Holiday Inn London Kemmons Wilson in 1952 opened a hotel named `Holiday Inn London’ at Memphis, Tennessee to cater the requirements of the Americans. In course of time it became a leading hotel and got worldwide reputation through continuous investment and persistent efforts of its owners. However, in 1990 Holiday Inn International was purchased by Bass, which was originally in brewery trade since 1777. Bass had switched over to the hotel business only in 1987 after acquiring a small chain of hotels. Currently Holiday Inn London is a very popular and the oldest brand of Intercontinental Group of hotels. Intercontinental group has about three thousand six hundred hotels and resorts right through the world. These hotels have more or less five hundred thirty nine thousand rooms in which it can provide accommodation to about one hundred twenty million people in a year. Intercontinental group of hotels owns some of the hotels whereas runs others on lease. The group runs under different brand names: Intercontinental Hotels & Resorts, Hotel Indigo, Crowne Plaza, Holiday Inn Hotels & Resorts, Holiday Inn Express, Staybridge Suites, and Candlewood Suites. Intercontinental group of hotels are known for their world class service. In the United Kingdom and Ireland only there are one hundred Intercontinental Hotels under the brand name of Holiday Inn. Only in London within a radius of thirty miles there are about four dozen Intercontinental hotels out of which half of them are Holiday Inn Hotels and Resorts. These hotels assert their suitability for both official as well as personal trips. Facilities provided at different Holiday Inns may vary from place to place but the spirit of excellence and service remains the same. Holiday Inns care for their customers in all possible ways. Holiday Inn London is an ideal place to lighten up and be comfortable. For a pleasant sleep, a pillow menu is provided in which there are five different types of pillows and the customer has the option to select the most suitable one for him. Besides that a lovely breakfast is made available. Above and beyond these facilities the stay in the hotel is tried to convert into a rewarding one through `Priority Club Rewards Program’. This program helps its customers to earn points from their stay in the hotel and get a wide range of rewards. Employees of the hotel are very affable and help the clienteles in all possible manners. The hotel staffs know how to please their customers and communicate in that very language which the customer belongs to or prefers to communicate. It is just a pleasant way to make the customers feel homely. The staffs of Holiday Inn know Afrikaans, Arabic, and Catalan, Czech, Dutch, English, Finnish, French, German, Greek, Hebrew, Hindi, Indonesian, Italian, Japanese, Maltese, Polish, Portuguese, Punjabi, Romanian, Russian, Slovak, Spanish, Tagalog, Turkish, Zulu and so forth. Holiday Inn provides within its premises almost all the facilities one can require. These include high speed Internet, Fitness centre, Automatic Teller Machine, Baby Sitting, Swimming pool, Laundry, Florist, Foreign Exchange service, Gift Shop etc. Bellman, room service, safety deposit box, secretarial service, shoe shine etcetera are also made available within the premises of Holiday Inn. For official needs it houses business centre for photocopying, courier services, facsimile, mobile phone rental, personal computer, printer etc. Holiday Inn London is just the right place for wedding celebrations. The people at Inn are experts in arranging wedding ceremonies. They organize everything right from red carpet to flowers and personalized menus to celebration sword to cut the cake. Holiday Inn cares for all the microscopic niceties and does the whole thing to make the occasion a grand success. Apart from managing personal gatherings Holiday Inn also specializes in arranging official conventions, right from small meetings up to major conferences. It has a comprehensive Meeting Network Package for business needs. It tries its best to meet the expectations of the people. It can accommodate hundreds of delegates and can arrange for their recreation. Holiday Inn has a Leisure Club which with a little additional charge offers facilities like swimming pool, sauna, steam room, solarium, whirlpool, gymnasium, studio and salon for the exhausted delegates. Holiday Inn London has a well organized system of hotel reservation. Rooms could be booked online. The official Website provides almost all the details about Holiday Inn. Rooms, food, important locations, direction to reach the hotel and reservation facilities are all pointed out on the website. The customer can get a prior view of almost all the relevant details about the hotel through a picture tour. The inn has made its working transparent by revealing all the details on the website whether it be VAT or parking charge or congestion charge (if it is sited on the congestion charge zone).Not only that, it also gives details about personal services, business services, downtown information, area airport information, area train or subway information, local information and main attractions of the area. Holiday Inn has in recent times started on a `Hospitality Promise Program’ in which it claims that if a customer is not satisfied with the services at Holiday Inn during his stay, the Inn would give up the hotel charges. Holiday Inn is if truth be told a place where all the expectations of a high and decent living could be fulfilled. Well decorated, beautiful, airy and spacious rooms, on time services by welcoming personnel of the hotel, maintenance of high values by the employees and management, and cleanliness are the major points to bring the hotel to the front position. All these qualities are the hallmarks of Holiday Inn. London has a number of important locations from days gone by as well as at hand which can keep the interest of the visitors alive. It has more than a few World Heritage Sites. Besides these, Holiday Inn London with its Hospitality Promise Program tries to make the trip of the customer a memorable one. For more information and details about Holiday Inn London the following websites could be visited. Related
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